GREW Non-Refundable & Non-Return Policy

At GREW, we are committed to providing high-quality hair care products designed to transform and nourish your hair. Due to the nature of our products, we maintain a strict non-refundable and non-returnable policy to ensure the safety and integrity of our formulations.

No Refunds & No Returns

All sales are final, and we do not accept returns or issue refunds once a purchase has been completed. We encourage customers to review product details carefully before making a purchase. If you have any questions about our products, please reach out to our customer service team before placing an order.

Product Credit Policy

In the rare case that you receive a damaged or defective item, please contact us within 7 days of receiving your order. After reviewing your claim, we will provide a product credit for the value of the damaged item, which can be used toward a future purchase on our website.

To request a product credit, please email  grewbymikaenglish@gmail.com with:

Your order number
Photos of the damaged or defective product
A brief description of the issue
We appreciate your understanding and support as we continue to bring you premium, performance-driven hair care. Thank you for choosing GREW!